Actionable report error handling

One of our most significant features just got better. We have improved report error handling in the spirit of better communication with the end-user. If the scheduled report fails for any reason, we will notify you via email and our inbuilt notifications, allowing you to fix the issue quickly.

Meaningful knowledge

If a scheduled task fails to send or generate a report, we will send you a notification and email. We have spent some time making each of those notifications to be as informative and actionable as possible. You can easily access the dashboard that has been used as a base for the report and fix the issue quickly. If the report is based on a private dashboard, the notification will be sent to the dashboard owner. If it’s a shared dashboard, in addition to the dashboard owner, we will notify the account administrators.

Next steps

This improvement is the first step in our report overview initiative. We have added a new layer of transparency to the reports with this improvement. Stay tuned.