You can now use simple "Save" and "Save as..." options within our custom metric builder. "Save" updates the current metric. "Save as..." creates a copy of that metric using a new name.

We are thrilled to announce that you can now co-label your reports/dashboards with a custom logo. This is another feature that was on top of the wishlist of our clients. Let’s dive in.

How does it work?

In a nutshell, this co-labeling update allows our customers to personalize their dashboards and reports by adding their logo. This customization is available on two access levels:

• Globally - available in "Spaces", you will be able to set a logo for all dashboards/reports within the Space.
• Specific to a dashboard - you can set/overwrite your logo for each specific dashboard/report independently.

How to get started?

Depending on the usage, whether you would like to have a global brand setup or more granular setting, navigate to either “Admin Settings / Space” and set the logo there, or visit the dashboard that you would like to brand and click edit. In both cases, once you click save, the logo will be saved and displayed in any shared/exported resources, whether it is a jpg/png/pdf/link export or automated reports. The newly selected logo will be added there.

Pricing and availability

Co-labelling is already available for free to everyone as of today. It is automatically added to any accounts that are enrolled to the new subscription model. Users, who are currently still on the old subscription model will get free three months trial access to this feature. If you would like to find out how to upgrade to the new subscription model, please reach out to our support team.

We are happy to announce that quintly has added IGTV to its data source collection. It was especially sought after by a lot of our clients and we are very thrilled to deliver it to you just one day after the official release (as of 16th of March 2021). This update brings both public and private data from IGTV. Let’s dive in 😀.

Data sources

instagramTvPosts - Holding public information about IGTV videos of Instagram Business or Creator Accounts, including interaction rate, comments, likes, and follower counts.

instagramInsightsTvPosts - Holding information about IGTV videos of Instagram Business or Creator Accounts with all their private statistics attached. It includes the above plus reach, engagement, number of times saved, impressions, and more.

Those data sources do not include regular posts (covered extensively by other sets) or Reels (they are not yet available).

Metrics

As always, we have created some default metrics to get you started. What is important to mention is that no existing metrics are affected by this update, so no review on your side will be required.

This was one of the most requested features/data points by our customers and we are happy to deliver it so quickly (huge thank you to our team 👏👏👏). Happy analyzing!

We are pleased to announce an important update to YouTube metrics. This is the first iteration, focusing on the deep-level metrics on the video level, including a historic development of a single video. The second iteration will soon follow, introducing metrics on the Channel and Playlist level. It is safe to say that thanks to this improvement, we match metrics available on YouTube itself, putting quintly at the forefront of social media analytics tools when it comes to YouTube. Let's dive in.

Process

Working with YouTube analytics on video level always came with caveats. The sheer amount of data that each video contains and the API limitations only allowed us to perform a snapshot analysis (data snap from the time requested). The process also caused occasional timeouts via Youtube API. It was virtually impossible to get data on many videos in a single request due to YouTube’s limitations.

Having all of those challenges on hand, we have decided to completely rethink how we handle the private stats on the video level. We have opted for storing the data in our data layer. This route has completely reshaped how and what kind of data will be accessible to you and at an astonishing speed.

Data

This update has created and updated data sources: 

• youtubeAnalyticsVideos - private-level aggregated data on videos created within the selected time period.
• youtubeAnalyticsTopVideos - [UPDATE] private-level data of the top videos within the channel from the selected time period. The update removes any previous limitations of a maximum of 200 videos.
• youtubeAnalyticsVideosTimeSeries - interval-based private-level data (daily, weekly, monthly) for each video.

Behind each of those, there is a massive volume of organized records that is time-based. Each of those data sources would have different use cases ranging from 10 best performing videos over time to performance of the video for the 30 first days.

What's next

With this update, we have finally closed the gap for historical data for YouTube single videos. There was so much performance work done to handle this sheer amount, so we are confident that our clients will find this in-depth analytics very useful. As mentioned above, the first batch of default metrics has already been delivered, you can find them here and here. The second iteration of this analytics, including Channel and Playlist data, will follow shortly.

We are looking forward to your feedback and your use cases. We are really pleased with this update.

Happy New Year from quintly! We are very excited to announce that Tiktok analytics are now available within our platform! This was one of the biggest requests from you in 2020, so we are happy to deliver it fresh into the new year.

How is Tiktok tracked?
Building on top of the open TikTok API, we are able to track your profiles and their posts. Once you start tracking a profile on quintly, we will store historic data about that profile starting from this point onwards.

What data is tracked?
As mentioned above, quintly tracks data available via the open TikTok API:
- On Profile level: following and followers count, the number of likes and videos. This data is served on a time series basis so you can track changes over time.
- On Posts level: basic information (the thumbnail, link description, and hashtags), length, challenges, and music attached to the video, performance-based (views, likes, comments, and shares) and post tags.

Default metrics
As it is a completely new data source, we have created default metrics. As always, the real power of the metrics would be the use cases that you will create. TikTok is available for post tagging, custom metric builder, and API instantly. The new data sources sit directly alongside other data from other networks in our data layer, so it can be combined in cross-network reports.

How to get started
Tracking a TikTok profile requires authentication. Simply go to the Account > Profiles section in quintly, click "New profiles", and then make use of the "Continue with TikTok" option. You will be asked to grant permissions to access information of your TikTok profile.And that's it! You can now start tracking your TikTok profile in quintly.

We are extremely excited to bring this feature to you, so go ahead and add TikTok to your social media analytics mix!

With the availability of Twitter's new v2 API endpoints, Twitter has made a lot more metrics available per Tweet. Thanks to this update, Twitter has closed the gap between their native analytics and the data that they pass via API.

We are happy to announce that as soon as this API became available, we have started implementing it and now we can present it to you.

What has changed

This update enriches the private-level stats of Tweets. Please find below the list of changes:

- Most metrics are now available as total, organic, and promoted metrics (e.g. total, organic, and promoted impressions).
- Video View Quartiles, defined as the number of users who played through to each quartile in the video included in a Tweet.
- URL Link Clicks, defined as the number of times a user clicks on a URL link or URL preview card in a Tweet.
- User Profile Clicks, defined as the number of times a user clicks the following portions of a Tweet: display name, user name, profile picture.

Data

Further to the above, we have added more meta information regarding the Tweet, e.g. the length (in milliseconds) of a video attached to a Tweet, or whether a Tweet is a Quoted Tweet or not, mentioned users, hashtags, annotations, links, and the language a Tweet is written in.

This update applies to data sources https://app.quintly.com/data-sources/twitterAnalyticsOwnTweets and https://app.quintly.com/data-sources/twitterAnalyticsOwnReplies

Metrics

With all of those updates to data sources, we have also updated the related default metrics. Below, you can find a few that already utilize the new Twitter data:

Engagements By Time
Average Tweet Engagements Per Weekday
Engagements over Time
Own Tweets Table
Twitter Analytics Table Own Tweets

Other metrics that use the above-mentioned data sources, will also have the new data sets available.

This is one of the biggest updates to Twitter related data sources in a while and we are proud to bring this data in front of you.

This update brings a change to filters across the platform. Profile, date, post text, and post tags were by default shared as global filters. This behavior might have been confusing for our users, especially when they were navigating between the “Tags” and “Analysis” section. This update will improve this experience by unlinking those filters from the global view.

How it works
As mentioned above by filter we mean profile, date, post text, and tags selectors. If you are a logged-in user, and you have created the filter (for example, you filter by post tags or keywords in a specific dashboard) and you navigate away from the dashboard/metric builder/quick analysis, your selection will be bonded to this specific view only. This addition will allow you to create a more personalized view with your own specific filters. It removes the necessity of changing through the profiles or other filters to adjust it to your needs. Once the filter is set on the view, it is bounded to it

What next
While this improvement solves the filter selection per view, it is bound to the logged-in user. Our next iteration of this improvement will be adding this functionality across all of the users using the specific space, allowing all of them to view maintain the same view for all of them. This is currently in the works, so stay tuned.

Here, at quintly, we process a lot of data. We also present a lot of data. The presentation part was always challenging, as we do give the ability to really drill down to the columns that you want to see. This obstacle is also a natural result due to the nature of our product - full customization. The most affected by those were any of the table metrics.



We have been working in the background to tackle how the reporting is being handled. The following updates will definitely address a lot of the challenges that you might have had in the past. Let's dig in:

Headers revamp
We have drastically optimized readability for column headers in table metrics in both exports and reports.

Orientation flip
Our reports are now being rendered in the Landscape mode to improve the readability of those columns heavy tables. We have also improved the horizontal space for easier read through.

A lick of paint
Our reports have a fresh new cover page and we also have changed the styles across the reports

All of those changes are available right now and are related to both Exports and Reports PDF functionalities. We are sure that this update will help you to present your results in an even more clear way. More updates about reports will be coming in the following weeks, so stay tuned.

We have recently published some improvements which we think that you might find useful.

Improved profile search when adding new profiles 👌
You no longer have to paste the exact URL in order to search for profiles (especially Instagram profile). This update includes:
- Allowing search for Instagram usernames,
- Accept variations of URLs, i.e. "www.instagram.com/..." or "instagram.com/..." for all networks.

Improved post text filter 🔍
We have now included the YouTube description field in the family of search results. Thanks to this update you can filter all posts from all of the networks that include specific keywords in their description. This also improves the search for tagging specific posts across all networks.

Last navigation state 🧐
This improvement will massively improve your user experience on the platform. In a nutshell, when you click the main navigation link ( i.e., "Analysis", "Accounts", "Tags", etc.) we want the tool to keep it's last known location. This allows navigation between sections without extra clicks when coming back (i.e. navigation from a dashboard to Tags and back).

We are thrilled to announce a massive update to our platform: Post Tagging and Additional Filters!

How does it work?

Post Tagging allows you to tag and gather posts that you would like to analyze as a whole. You can easily create tags, tag posts, develop metrics, and dashboards to provide an in-depth analysis of the campaign you are running. A significant thing to mention is that you are not limited to only your posts (or the accounts you manage). You can also tag competitors posts, and later run competitive analysis on the campaign level.

In order to start, navigate to an entirely new section on our sidebar menu called "Tags". There are two options there, "Post tags" and "Tag manager". Tags can be created from both of those sections. They both serve a slightly different purpose. For a quick post-filter and tag, quickly find posts, then "Post tags" is your place. For bulk creation and organization of the tags navigate to "Tag manager".

In the "Post tags" section you can either tag single posts or use our additional filters to bulk tag the posts.



Analyzing your tags

Thanks to this release, the wide spectrum of use cases are covered, including campaign management, A/B testing, and even more advanced competitive benchmarking. The tags functionality, sit directly within the data layer, which means that it is open for the customization via custom metrics. The list of data sources that support post tagging can be found below:

Facebook Post: facebookOwnPosts, facebookInsightsOwnPosts, facebookInsightsExpiredPosts
Facebook Video: facebookInsightsOwnVideos
Instagram Post: instagramOwnPosts, instagramInsightsOwnPosts
Instagram Story: instagramInsigthsStories
Twitter Tweet: twitterOwnTweets, twitterOwnReplies, twitterAnalyticsOwnTweets, twitterAnalyticsOwnReplies
YouTube Video: youtubeVideos, youtubeAnalyticsVideos, youtubeAnalyticsTopVideos
LinkedIn Post: linkedInAnalyticsOwnPosts
Snapchat Show Story: snapchatShowInsightsStories

In order to start analyzing posts by tags, navigate to either "Discover" section and choose predefined metrics or dashboards or enhance already created custom metrics by the new filter layer.

Additional Filters

In addition to Post Tagging we are releasing the Additional Filter feature. This update allows users to select ALL or ANY filters meeting specific criteria. It will filter the content within the posts including hashtags.

Filters on the metric level

Both, Post Tagging and Additional Filters are available on the single metric level. It means that each metric within the dashboard can have its own set of filters based on tags, keywords, dates, and profiles. To create a custom filter on the metric level, navigate to the chosen metric, click "Edit settings", scroll down, select "Select custom additional filters for this metric" and click on the "Filter" button. These filters are independent from the global dashboard settings.



Wrap up

We are very happy with this release. It will allow our customers to utilize quintly in a completely new way. Again, thanks to the way this is built, those updates are available for custom metric building, data-push and API. We are very excited to see how you will utilize these new updates.

Further reading

If you would like to read our official product blog article, please click here.
If you would like to read our step by step support article, please visit our knowledge base. You can always reach out to us via our in app chat or sending an email to support@quintly.com.