We are excited to announce a better way for you to work. Before shared and private dashboards were mixed into a single list. Now we have introduced a clear separation with two dedicated views for private and shared. This also means that the shared view looks the same for everyone within the account.



Another issue that occurred before was not being able to edit or delete a dashboard if you were not the creator. Now all dashboards in the shared view can be edited or deleted by any admin users.

Folders and dashboards may also be moved back and forth from private and shared. Just remember when you move a private dashboard to shared, all users in the account will be able to see the dashboard.

If you have any questions please don't hesitate to contact us!

We are very happy to announce the new profile detailed page, increasing transparency about the state of your profiles. You will now be able to track the health and activity of a profile, and activate private statistics use cases.



There will be a table which contains different types of events, for example:

If the profile no longer exists or was migrated into another profile.
Anytime a user activates or deactivates a private statistics use case.
The date the profile was added.

You will also see profile health as a chart over-time, which shows the profile's general access and any private statistics use cases. If at anytime one of your added profiles are no longer accessible the admin will receive a notification via email and inside the tool.

Please note that the events and health data will only be visible from the date of release (01.07.2020).

If you have any questions please don't hesitate to contact us!

You will now find a breakdown of LinkedIn reactions on posts. These are: Like, Celebrate, Love, Insightful and Curios reactions! Besides the break-down, we still offer the overall reaction count, which is simply the sum of all 5 reaction types.

We added a new default metric to our Discover section and new columns:
Reactions Distribution
Posts Table has the reactions break-down columns hidden by default.
Key Metrics Table also has the reactions break-down columns hidden by default.

You can find all the changes on the data source level in our changelog. If you have any questions please don't hesitate to contact us!

Facebook introduced more specific permissions as a replacement for Manage Pages. We have immediately reflected these changes in quintly. The required permissions are now as follows:

Facebook Basic Insights: Read Insights, Pages Read Engagement
Facebook Messages: Pages Show List, Pages Manage Metadata, Read Page Mailboxes
Facebook Post Authors: Pages Read Engagement, Read Insights, Business Management
Facebook Ad Campaigns: Ads Read
Instagram Basic Insights: Pages Show List, Instagram Basic, Instagram Manage Insights

You can read more about this change from Facebook directly here. Facebook announced the more specific permissions would be deprecated in 2022, however, it happened sooner than we expected. You might have received a notification regarding invalid private statistics. We can confirm this has been resolved.

If you have any questions or concerns please don't hesitate to contact our Customer Success team at support@quintly.com or live chat.

We have been releasing multiple updates to our data sources, including additions of new columns and the deprecation of existing ones. You can find a complete list of changes in our new data source changelog. This changelog will be continuously updated to increase transparency from now on.

A handful of new Facebook metrics have been added to data sources facebookInsights and facebookInsightsOwnVideos. E.g. for Facebook videos we now include metrics covering longer view times, like 60 seconds and 15 minute view counts.

Several data sources and columns will be deprecated by June 30, 2020. These changes have been made to reorganize data in our data sources so it's easier to be used and to remove legacy data points that are not served by the social networks anymore. For most of the data sources and columns to be deprecated, you will find direct replacements in another data source. You can interpret these deprecations as a clean-up routine on our side. It is not a major change in the availability of data points by the social networks.

Is there any action required from you as a customer?

No, you do not need to take action yourself! All your default and custom metrics having direct replacements available will automatically be updated before June 30 by our team. All replacements represent the exact same metric, so you won't notice any differences in a metric's definition.

Very few data source columns will be fully removed on June 30th. You can identify those in our data source changelog not having the "replacement available" appendix. These columns are returning n/a values for longer time periods already, so there are no surprises to be expected. Metrics still relying on these columns to be deprecated would throw an error instead of showing n/a values after June 30.

If you have any questions please don't hesitate to contact us.

We have added a new data source called twitterAnalyticsOwnReplies, along with 3 new default metrics. You can find the following metrics in discover:

Twitter Analytics Table Total
Twitter Analytics Table Replies
Own Replies Table

You can also find more information on the columns available in the new data source library here.

If you have any questions about this new data source, please don't hesitate to contact our Customer Success team via live chat or support@quintly.com.

We’ve updated the tool with a new side navigation to help you navigate better, along with new additional sections to help you analyze more effectively.

The decision for changing our navigation was to include the new sections; data source library and integrations, and pave the way for future new sections.



We have also split the account settings into two; admin and personal which you can find at the bottom left-hand corner.

We hope you find your way around the tool quickly. If you have any feedback for us we would love to hear it just contact support via live chat or support@quintly.com.

We are happy to let you know you will experience faster loading times when analyzing Facebook Insights page-level data. We now persist the data which will be refreshed every 6 hours for the last 30 days.

We will be adding more metrics over the next months so keep an eye out for the next updates. If you experience any issues please reach out to our customer success team via live chat or support@quintly.com.

We are very happy to share the new Facebook video views demographic metrics! For your profiles authenticated with private statistics, you can analyze which region, gender and age buckets are watching your videos:



You can find the new default metrics here:
Total Video View Time by Gender
Total Video View Time by Age Group
Own Videos Demographics Table
Own Videos View Time by Region

If you have any questions or feedback please don't hesitate to contact us!

We are very happy to share with you the new Instagram demographic metrics! For your profiles authenticated with private statistics, you can now access for example the age and gender of your followers:



You can find the new default metrics here:
Followers by City Table
Followers by Country Table
Followers by Language Used
Followers Online by Time
Followers Demographics Table
Followers Demographics
Followers Gender Breakdown
Followers Age Group Breakdown

With this update, we now also persist the instagramInsights data source. This means you will experience much faster loading times when analyzing a larger time frame or a group of profiles. Please note, there are some historical data limitations so please read the metric hints in the description! If you have any questions just reach out. Happy analyzing!