Here, at quintly, we process a lot of data. We also present a lot of data. The presentation part was always challenging, as we do give the ability to really drill down to the columns that you want to see. This obstacle is also a natural result due to the nature of our product - full customization. The most affected by those were any of the table metrics.



We have been working in the background to tackle how the reporting is being handled. The following updates will definitely address a lot of the challenges that you might have had in the past. Let's dig in:

Headers revamp
We have drastically optimized readability for column headers in table metrics in both exports and reports.

Orientation flip
Our reports are now being rendered in the Landscape mode to improve the readability of those columns heavy tables. We have also improved the horizontal space for easier read through.

A lick of paint
Our reports have a fresh new cover page and we also have changed the styles across the reports

All of those changes are available right now and are related to both Exports and Reports PDF functionalities. We are sure that this update will help you to present your results in an even more clear way. More updates about reports will be coming in the following weeks, so stay tuned.

We have recently published some improvements which we think that you might find useful.

Improved profile search when adding new profiles 👌
You no longer have to paste the exact URL in order to search for profiles (especially Instagram profile). This update includes:
- Allowing search for Instagram usernames,
- Accept variations of URLs, i.e. "www.instagram.com/..." or "instagram.com/..." for all networks.

Improved post text filter 🔍
We have now included the YouTube description field in the family of search results. Thanks to this update you can filter all posts from all of the networks that include specific keywords in their description. This also improves the search for tagging specific posts across all networks.

Last navigation state 🧐
This improvement will massively improve your user experience on the platform. In a nutshell, when you click the main navigation link ( i.e., "Analysis", "Accounts", "Tags", etc.) we want the tool to keep it's last known location. This allows navigation between sections without extra clicks when coming back (i.e. navigation from a dashboard to Tags and back).

We are thrilled to announce a massive update to our platform: Post Tagging and Additional Filters!

How does it work?

Post Tagging allows you to tag and gather posts that you would like to analyze as a whole. You can easily create tags, tag posts, develop metrics, and dashboards to provide an in-depth analysis of the campaign you are running. A significant thing to mention is that you are not limited to only your posts (or the accounts you manage). You can also tag competitors posts, and later run competitive analysis on the campaign level.

In order to start, navigate to an entirely new section on our sidebar menu called "Tags". There are two options there, "Post tags" and "Tag manager". Tags can be created from both of those sections. They both serve a slightly different purpose. For a quick post-filter and tag, quickly find posts, then "Post tags" is your place. For bulk creation and organization of the tags navigate to "Tag manager".

In the "Post tags" section you can either tag single posts or use our additional filters to bulk tag the posts.



Analyzing your tags

Thanks to this release, the wide spectrum of use cases are covered, including campaign management, A/B testing, and even more advanced competitive benchmarking. The tags functionality, sit directly within the data layer, which means that it is open for the customization via custom metrics. The list of data sources that support post tagging can be found below:

Facebook Post: facebookOwnPosts, facebookInsightsOwnPosts, facebookInsightsExpiredPosts
Facebook Video: facebookInsightsOwnVideos
Instagram Post: instagramOwnPosts, instagramInsightsOwnPosts
Instagram Story: instagramInsigthsStories
Twitter Tweet: twitterOwnTweets, twitterOwnReplies, twitterAnalyticsOwnTweets, twitterAnalyticsOwnReplies
YouTube Video: youtubeVideos, youtubeAnalyticsVideos, youtubeAnalyticsTopVideos
LinkedIn Post: linkedInAnalyticsOwnPosts
Snapchat Show Story: snapchatShowInsightsStories

In order to start analyzing posts by tags, navigate to either "Discover" section and choose predefined metrics or dashboards or enhance already created custom metrics by the new filter layer.

Additional Filters

In addition to Post Tagging we are releasing the Additional Filter feature. This update allows users to select ALL or ANY filters meeting specific criteria. It will filter the content within the posts including hashtags.

Filters on the metric level

Both, Post Tagging and Additional Filters are available on the single metric level. It means that each metric within the dashboard can have its own set of filters based on tags, keywords, dates, and profiles. To create a custom filter on the metric level, navigate to the chosen metric, click "Edit settings", scroll down, select "Select custom additional filters for this metric" and click on the "Filter" button. These filters are independent from the global dashboard settings.



Wrap up

We are very happy with this release. It will allow our customers to utilize quintly in a completely new way. Again, thanks to the way this is built, those updates are available for custom metric building, data-push and API. We are very excited to see how you will utilize these new updates.

Further reading

If you would like to read our official product blog article, please click here.
If you would like to read our step by step support article, please visit our knowledge base. You can always reach out to us via our in app chat or sending an email to support@quintly.com.

We have introduced a new metric called Quote Tweets in the Twitter Analytics Own Tweets and Twitter Analytics Own Replies data sources. This metric is a number of times a Tweet has been Retweeted with a comment. You can find the new column in the following default metrics:

Own Tweets Table
Twitter Analytics Table Own Tweets
Twitter Analytics Table Total
Own Replies Table
Twitter Analytics Table Replies

If you wish to add this column to any of your custom reports please contact our customer success team at support@quintly.com or via live chat.

We are excited to announce a better way for you to work. Before shared and private dashboards were mixed into a single list. Now we have introduced a clear separation with two dedicated views for private and shared. This also means that the shared view looks the same for everyone within the account.



Another issue that occurred before was not being able to edit or delete a dashboard if you were not the creator. Now all dashboards in the shared view can be edited or deleted by any admin users.

Folders and dashboards may also be moved back and forth from private and shared. Just remember when you move a private dashboard to shared, all users in the account will be able to see the dashboard.

If you have any questions please don't hesitate to contact us!

We are very happy to announce the new profile detailed page, increasing transparency about the state of your profiles. You will now be able to track the health and activity of a profile, and activate private statistics use cases.



There will be a table which contains different types of events, for example:

If the profile no longer exists or was migrated into another profile.
Anytime a user activates or deactivates a private statistics use case.
The date the profile was added.

You will also see profile health as a chart over-time, which shows the profile's general access and any private statistics use cases. If at anytime one of your added profiles are no longer accessible the admin will receive a notification via email and inside the tool.

Please note that the events and health data will only be visible from the date of release (01.07.2020).

If you have any questions please don't hesitate to contact us!

You will now find a breakdown of LinkedIn reactions on posts. These are: Like, Celebrate, Love, Insightful and Curios reactions! Besides the break-down, we still offer the overall reaction count, which is simply the sum of all 5 reaction types.

We added a new default metric to our Discover section and new columns:
Reactions Distribution
Posts Table has the reactions break-down columns hidden by default.
Key Metrics Table also has the reactions break-down columns hidden by default.

You can find all the changes on the data source level in our changelog. If you have any questions please don't hesitate to contact us!

Facebook introduced more specific permissions as a replacement for Manage Pages. We have immediately reflected these changes in quintly. The required permissions are now as follows:

Facebook Basic Insights: Read Insights, Pages Read Engagement
Facebook Messages: Pages Show List, Pages Manage Metadata, Read Page Mailboxes
Facebook Post Authors: Pages Read Engagement, Read Insights, Business Management
Facebook Ad Campaigns: Ads Read
Instagram Basic Insights: Pages Show List, Instagram Basic, Instagram Manage Insights

You can read more about this change from Facebook directly here. Facebook announced the more specific permissions would be deprecated in 2022, however, it happened sooner than we expected. You might have received a notification regarding invalid private statistics. We can confirm this has been resolved.

If you have any questions or concerns please don't hesitate to contact our Customer Success team at support@quintly.com or live chat.

We have been releasing multiple updates to our data sources, including additions of new columns and the deprecation of existing ones. You can find a complete list of changes in our new data source changelog. This changelog will be continuously updated to increase transparency from now on.

A handful of new Facebook metrics have been added to data sources facebookInsights and facebookInsightsOwnVideos. E.g. for Facebook videos we now include metrics covering longer view times, like 60 seconds and 15 minute view counts.

Several data sources and columns will be deprecated by June 30, 2020. These changes have been made to reorganize data in our data sources so it's easier to be used and to remove legacy data points that are not served by the social networks anymore. For most of the data sources and columns to be deprecated, you will find direct replacements in another data source. You can interpret these deprecations as a clean-up routine on our side. It is not a major change in the availability of data points by the social networks.

Is there any action required from you as a customer?

No, you do not need to take action yourself! All your default and custom metrics having direct replacements available will automatically be updated before June 30 by our team. All replacements represent the exact same metric, so you won't notice any differences in a metric's definition.

Very few data source columns will be fully removed on June 30th. You can identify those in our data source changelog not having the "replacement available" appendix. These columns are returning n/a values for longer time periods already, so there are no surprises to be expected. Metrics still relying on these columns to be deprecated would throw an error instead of showing n/a values after June 30.

If you have any questions please don't hesitate to contact us.

We have added a new data source called twitterAnalyticsOwnReplies, along with 3 new default metrics. You can find the following metrics in discover:

Twitter Analytics Table Total
Twitter Analytics Table Replies
Own Replies Table

You can also find more information on the columns available in the new data source library here.

If you have any questions about this new data source, please don't hesitate to contact our Customer Success team via live chat or support@quintly.com.