We are happy to announce that we have rolled out multiple improvements to profile additions and authentications in the past couple of weeks. The whole process got a big overhaul allowing you to bulk add and authenticate the profiles, saving you a huge amount of time.
Adding a profile is one of the first steps of accessing the data and also one that usually takes a significant amount of time. That is why we have implemented multiple ways of searching and adding profiles to improve this process. You can search by just the handle name, although not all of the networks support it, in that case, a powerful URL search becomes handy. Also if you have a list of profiles that you want to quickly add, just copy and paste it in the search box, click “Search” and they will automatically be added to your selection. This brings us to the main point, selection. You can now search and to the selection multiple profiles without the need of repeating the process. Once you have added all of the profiles, simply click “Add profiles” to finish this process and move to the next step…
Once you have added your profiles you can quickly authenticate them yourself or ask for the owner to do so via an external link (no sharing of credentials). Once you finish the process your accounts are ready to use for more advanced and in-depth metrics like demographics audience and reach analytics.
The main message of this update is that the initial time needed to access the data went down significantly. This update is a part of a bigger batch of updates tackling our onboarding process, so please expect further improvements in that matter. The next iteration will be the ability to add profiles directly via your social media account. Stay tuned for more and we are looking forward to hearing what you think about this release